Sonata Software has been chosen by a Fortune 50 American multinational technology conglomerate to reimagine customer experience and bolster their global retail ambitions. The partnership will encompass 16 key markets across multiple geographies, including North America, EMEA and Asia.

The client was looking to understand how its products and services are being sold across key markets and retail partners. Sonata Software will leverage Sonata CX’s experience and expertise in programme design and delivery, its global network of certified evaluators and proprietary GDX reporting platform to provide the client access to detailed performance data and analysis, driving insights and action that will inform strategic partnerships and future sales.

Sonata Software is a global IT services firm focused on catalysing transformational IT Initiatives of its clients through deep domain knowledge, technology expertise and customer commitment.