Tech Mahindra has launched TechM agentX - a comprehensive suite of GenAI-powered solutions designed to drive intelligent automation and enhance efficiency for enterprises globally. The solutions will address inefficiencies in traditional operations, enabling enterprises to achieve enhanced productivity, scalability, and user experience. Through these solutions, enterprises can automate complex business, IT, and data tasks, improving productivity by up to 70%.

The first solution of the TechM agentX suite, agentAssistX, is a GenAI-powered, agentless business, IT, and end-user support solution aimed at unifying and optimizing support silos. This will make IT support faster, easier, scalable, and more efficient. In addition, agentAssistX can integrate with ITSM (service management) software, enterprise security, network telemetry data, and cloud management tools to automate ticket resolution and provisioning. By seamlessly integrating with existing business processes, agentAssistX will maximize the value of AI investments, driving adoption and delivering measurable outcomes for enterprises. 

In addition, agentAssistX will automate critical functions, including meeting room technology operations, software and device management, access and security management, real-time monitoring, knowledge management, and cloud and data center operations. It will also empower enterprises to improve compliance, mitigate risks, streamline IT support, and enhance workforce capabilities, enabling them to focus on more strategic endeavors.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise.