Have questions about StockGro?

StockGro is India' s largest advisory and knowledge platform aimed at helping everyone master the art of ' Trading & Investment '. StockGro provides a unique immersive experience to its users blending the best of social networking, investment knowledge, and trading in multiple asset classes.It's a vibrant community of enthusiastic traders and SEBI registered experts.StockGro emphasizes the importance of gaining insights through community.

SEBI registered experts and friends come together on StockGro to help you explore more about the Stock Market. This is an initiative to make the financial knowledge more interactive so as to help everyone acquaint themselves about money and investments

No, you trade with platform currency. This currency can be used to build a portfolio consisting of stocks.

• Enter your mobile number
• Type and submit the OTP received on SMS
• Enter your name
• Create a 4-digit PIN and your account is ready to use

You don't need an invitation code to sign up on the app. This is an optional feature applicable when a user is being invited by another registered user / or StockGro Ambassador. So if you don't have an invitation code, you can proceed without entering it.

On the Login Screen, Click on 'Forgot PIN'. You will receive an OTP on your registered mobile number. Enter this OTP and submit. On the next screen, you can then reset your PIN.

• A portfolio is a collection of stocks. On StockGro, One Default portfolio is provided at the time of registration.
• You can buy or sell stocks to add new positions to the portfolios.
• Once added, every position will either be in a state of profit or loss.
• To check this, you can open the relevant portfolio.
• To remove a position from the portfolio, you must execute a transaction in the opposite direction i.e. to close a buy trade, you must sell the stock and vice versa.

Default portfolio is a stock tracker.

The purpose of this portfolio is to help users build long term portfolios. Buy and Sell trades can be executed using the Default Portfolio but they remain open until you square off i.e. sell the stocks you bought and vice versa.

This can be used to test Long Term Investing Strategies.

Yes, as of now, StockGro provides 1 Default Portfolio

• Portfolio Value reflects the value of your portfolio after accounting for realised & unrealised profit or loss, transaction charges and cash balance.
• Cash balance reflects unused cash available for future investments.
• In the example below, an investment of ₹2,72,937 in stocks resulted in Net Profit of ₹65,267 and the remaining cash balance was ₹7,26,994. Let's see how the portfolio value is calculated

Cash Balance ₹7,26,994.00

(+) Invested Amount ₹2,72,937.50

(+) Realised Profit ₹41.55

(+) Unrealised Profit ₹65,335.50

(-) Transaction Charges ₹110.05

Click on the 'Portfolio' tab to view all your portfolios here.

The Default Portfolio shows the returns till date.

Yes, you can cancel the order if it hasn't been executed yet. To check the status of your orders, visit the Portfolio section and tap on the linked portfolio. Then tap on 'Orders' to see all your orders and cancel any of the pending orders.

Open the respective portfolio and click on 'Orders' section to check if the order was executed or is in pending state.

Please check if the order to buy or sell the stocks was executed and successful. If yes, the stocks will appear in the 'Holdings' section of your respective portfolio. If not, it will continue to be present in the 'Orders' tab in the pending state. If you are still not able to find it, kindly check the 'History' tab.

The Default portfolio section can be viewed by opening a friend's profile and tapping on 'Long Term Portfolio'.

Invested amount is the total amount of money spent from that portfolio to buy or sell stocks.

• To Buy or Sell stocks from the 'stocks' section, first select the stocks you want to buy/sell
• Next, click on 'Buy' or 'Short Sell' if you want to short a stocks
• Then select either the 'Market' or 'Limit' Order
  1. In 'Market' Order, you can only enter quantity and transaction will be executed at market price
  2. In 'Limit' Order, enter 'Quantity' and 'Price'. 'Total Amount' will auto-populate
• Then Select either 'Regular' or 'Bracket' Order
  1. If 'Bracket Order' is selected, enter 'Stop Loss' and 'Book Profit' targets
• Finally, select the portfolio to which the stocks must be added and Click on 'Review Order'
• Verify the details and confirm the same by clicking on 'Buy' or 'Short Sell'
• Once executed, the order is successful and you'll see the stocks in your portfolio
• If the order is yet to be executed, you'll find it in pending state in the 'Orders' tab inside the associated portfolio

Holdings show the amount you've invested in different stocks along with the cash balance

Please check if the order to buy or sell the stocks was executed and successful. This can be checked under the 'Orders' tab.

If the orders were placed with 'Stop Loss' or 'Book Profit' instructions, it is possible that it got triggered. Check the history page to review any such automatically triggered transactions in your portfolio. If this issue doesn't get resolved within 24 hours, please contact our support.

An order placed can either get executed immediately or go into the pending state for one of the following reasons -

1. It was placed after-market hours i.e. between 3:30 PM and 9:15 AM. Therefore, it will get executed only after markets open
2. It was a 'Limit Order'. Therefore, it will get executed only if the market trades at that price defined by you in the order instructions.
3. It was placed on a stock in which trading was halted as the stocks hit upper or lower circuit. Therefore, it will get executed only after trading resumes.

Everyday StockGro users perform well by building great portfolios. The 'Top Portfolios' section on the homepage recognizes such users who have built the day's or week's most profitable portfolios (by percentage returns).

Additionally, this section encourages beginners on StockGro by helping them connect with the platform's best traders. In short, you can tap on any portfolio here to add that trader as your friend and view the stocks traded in such portfolios.

Yes, you can rename your Default portfolio.

Given StockGro is a platform to helps users acquaint themselves with all aspects of trading in a Stock Market, the platform also informs users about the potential transaction fee they may incur on every buy/sell transaction. Each time a trade is executed on practice portfolio, a transaction fee of 0.01% of the total traded value is also indicated on that transaction with the intent to help users understand the cost of trading/investing.

In the Default Portfolio, you can start trading at 9:15 AM when the market opens.

StockGro offers its users Bonus points in various forms for their regular and continuous use of the StockGro App. These StockGro Bonus points are in the form of brand loyalty points provided for performing various activities on the StockGro App such as when users invite their friends onto the platform, complete Quests, Missions and Quizzes etc.

StockGro Plus is a subscription-based service offering advanced trade/investment calls, trading tools, and interactive features to enhance your trading experience. It includes multiple plan options tailored to different user needs.

StockGro Plus offers four monthly subscription plans:

• Advanced Plan: Access to Stock Scores, Trade Calls, Analyst Ratings, and market analytics.
• Expert Plan: Includes all Advanced Plan features plus Option Trade Calls, Expert Portfolios, Thematic Portfolios, and a dedicated User Portfolio.
• Power Plan: Includes all Advanced and Expert Plan features along with 50 minutes per month of “Ask Me Anything” (AMA) sessions with a SEBI-registered expert.
• Influencer Plan: Includes all features of the Advanced, Expert, and Power Plans, plus access to specialized content such as RA Lessons, Influencer Lessons, CMT Lessons, and Live Trading Lessons.

Yes, you can buy predefined specific features from any of the subscription plans individually through our Add-on Plans.

The applicable subscription fees for each plan will be displayed at the time of purchase.

Payments can be made using credit/debit cards or digital wallets through our approved payment gateways.

Your StockGro Plus subscription begins on the date of your initial purchase and is valid for one month unless renewed.

Yes, you may cancel your subscription at any time through your account settings on our App or website by moving to the Basic Plan. Please note that cancellation does not provide a refund for the current billing period.

Yes, we reserve the right to enhance, update, or modify the features associated with each plan. Any changes will be communicated via our App, website notifications, and other messaging channels.

Yes, users may earn StockGro Bonus Points through various activities on our platform as part of the StockGro Bonus Points Program. These points can be applied for discounts on the monthly subscription fees for StockGro Plus. At the time of billing, users may opt to apply their available bonus points to reduce the subscription fee. The discount amount applied will be determined based on the current conversion rate set by StockGro. This conversion rate is subject to change, and updates will be communicated via our website and/or email notifications.

• The discount applied using bonus points may not exceed the total subscription fee for the billing cycle.
• Bonus points are subject to any minimum or maximum redemption limits as defined by the platform.
• Bonus points have no cash value, are non-transferable, and once redeemed for a discount, cannot be exchanged for cash or refunded.
• Any bonus points used for subscription discounts will be deducted from your bonus points balance and are not refundable.

Yes, you may switch between StockGro Plus plans subject to the terms of our billing cycle. Changes to your subscription plan will take effect from the next billing cycle unless otherwise specified.

All subscription fees are non-refundable except as required by applicable law. If you experience any issues or believe you have been charged in error, please contact our support team for assistance.

We may update the features associated with each StockGro Plus plan and adjust the applicable fees. Prior to any changes that affect billing, we will provide notice via our website and/or your registered email address

StockGro Account reflects your StockGro cash and Bonus Point balance.

To withdraw 'StockGro Cash', click on 'Withdraw' option under 'StockGro Account'. Enter your 4-digit PIN and. Next, depending on the payment method selected, enter the amount you wish to transfer back and other requested details. Finally, accept the terms & conditions and click on 'Transfer'

Below is a sample table with tier-based withdrawal limits (Subject to change from time to time at the discretion of the company):

Note:

• Min. Required Balance: This is the minimum 'StockGro Cash' required in your wallet for successful withdrawals.
  E.g. Rahul, a subscriber of the Basic Plan, needs a minimum StockGro Cash of 500 for successful withdrawals. Withdrawals will fail if the balance is below 500. They will also fail if daily/ weekly/ monthly withdrawal limits are exceeded.
• Daily Limit: This is the maximum StockGro Cash amount any user can withdraw from the app daily
• Weekly Limit: This is the maximum StockGro Cash amount any user can withdraw from the app in a week.
• Monthly Limit: This is the maximum StockGro Cash amount any user can withdraw from the app in a month.
• Minimum withdrawal amount is Rs. 100

StockGro offers its users Bonus points in various forms for their regular and continuous use of the StockGro App. These StockGro Bonus points are in the form of brand loyalty points provided for performing various actions on the StockGro App such as when users invite friends onto the platform, complete Quests, Missions and Quizzes etc. These Bonus points are awarded purely for the regular use of the StockGro App and the StockGro App does not permit any purchase or accrual of these points in any other way. These loyalty points may be redeemed by Users to participate in various offers that are run by the StockGro App for all users from time to time. Cashbacks and merchandise which are issued by StockGro for redemption of such loyalty points are only for user engagement purposes and as per the Company's discretion.

In 'StockGro Wallet', there is a section called 'StockGro Bonus Cash'. Here the account's total Bonus points are visible.

In 'StockGro Account', you can scroll down to find all the previous transactions such as deposits and withdrawals.

A withdrawal request may fail either due to internet issues at your end or payment gateway failures. Some of the possible reasons for the same could be -

1. User entered incorrect Password / PIN
2. Payment Gateway is Down
3. Bank is temporarily not accepting payments due to other technical reasons

In any case, if money was deducted but not credited into your account, the transaction will be reversed once the issue is resolved. And you can retry withdrawing the money after this reversal.

A withdrawal request may be in pending state due to technical issues at the bank or payment gateway's end. Kindly wait for a few hours for the transaction to be completed. If unsuccessful, any money that was deducted will be returned and you can re-attempt the transaction.

'Social' section allows people with similar interests to come together and converse on chat groups. You and your friends can join a variety of social groups like Fundamental Analysis, Intraday Trading and Chart Analysis to explore more about Investing and Trading.

In the 'Social' section, you can find the 'Discover' tab. Here all the social groups are listed and you can join them by tapping on the group.

Yes, you can invite your friends. To do so, tap on the 'Invite Friends' option in the side navigation bar and share your 'Invitation Code' with your friends. You and your friend will get Bonus for each successful referral.

Yes, you can remove any of your friends or followers. To do so, tap on the 'Friends' option in the side navigation bar and tap on 'Remove' against their name.

Yes, you can create your own chat groups. Once inside the 'Social' section, tap on the 'Chats' section. Then tap on the floating '+' icon that's visible at the bottom and click on 'Create Private Group.' In a Private Group, you can add members from your Friend List.