SBFC Finance Limited is a non-banking finance company. The Company provides secured micro-small and medium enterprises (MSME) loans and loans against gold, with a majority of its borrowers being entrepreneurs, small business owners, self-employed individuals, salaried and working-class individuals. It has developed a PhyGital model. By combining digital technology with personal relationships, it builds bonds with its customers and offers support. It also offers a suite of specialist loan management services, helping institutional lenders to manage all aspects of loan servicing including client relations, collections, payments, porting, and data storage. In addition to providing loans direct to customers, it offers specialist change (LMS) to third party financial institutions. It handles the porting of repayment modes (NACH/ECS) and can transfer equated monthly instalments between accounts. It provides support to clients, including phone calls, short message services, and others.